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Coronavirus Response

Posted: March 16, 2020   |   Revised: June 26, 2020

UPDATE: June 26 2020

We will be returning to our normal office schedule on July 1st. Both the Lake Zurich and Elgin offices will be open Monday from 9am-6pm and Tuesday – Thursday from 8am-5pm.

We are following all CDC and Illinois Department of Health guidelines for COVID-19. The safety of our staff and patients is our top priority.

In light of the current events surrounding the novel coronavirus (COVID-19) outbreak in our community we would like to assure our patients that we are currently open and seeing patients. We are currently working with a reduced schedule as follows:

Lake Zurich office (Phone: 847-550-4984) Open Wednesdays and Thursdays 9am-5pm

Elgin office (Phone: 847-468-9900) Open Mondays and Tuesdays 9am-5pm

Additional appointment times for urgent medical concerns may be available as needed – please call the office to inquire.

We also have adopted patient screening measures as recommended by the CDC and local health systems that may result in some patients’ appointments being cancelled or rescheduled.

In addition to our normal routine cleaning procedures, we are adhering to the CDC guidelines for cleaning and disinfection to prevent the spread and transmission of of COVID-19.

Please check back regularly for any updates to our hours and operations as this is fluid situation.  We appreciate your patience and understanding as we strive to continue to provide excellent care while keeping our patients, employees and communities safe.

Please call us to reschedule your appointment if you or a household contact –

Have any of the following symptoms:

  • Fever
  • Cough
  • Difficulty Breathing

Have traveled to any of the following destinations within the last 3 weeks:

  • China
  • Iran
  • Europe – including the United Kingdom and Ireland
  • Any cruise ship

We also request that any additional visitors be limited to one essential friend or family member (i.e. providing transportation).

As some of our patients do have chronic medical issues, we are asking patients who may be sick to stay home and not risk exposing those who may be more susceptible to infectious diseases.

Please understand that any patient presenting to their appointment with COVID-19 symptoms – fever, cough and/or shortness of breath – will be rescheduled per CDC guidelines and their primary cared doctor will be notified.

About COVID-19

Vein Specialists of Illinois is providing the following information for you from the CDC and other reliable sources regarding COVID-19. These links are available so you can be informed and have the most current and relevant information:

How it spreads
Symptoms
Prevention and Treatment
Protecting Your Home
What to do if you are Sick

We appreciate everyone’s support and understanding as we help care for you and at the same time keep our community healthy. Please call our office at 847-550-4984 if you have any questions regarding your upcoming appointment.

Patient Testimonials

"I had a great experience with Dr. Sorenson’s office. The staff is friendly, professional, and efficient. I was very nervous and they made me feel at ease. The procedure was easy and I barely felt anything. I definitely recommend Dr.…" -- Carrie G.

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